Showing posts with label healthcare IT. Show all posts
Showing posts with label healthcare IT. Show all posts

Wednesday, January 09, 2008

ClickRich is Back

No, it's not the title of a song.

After a break of 6 months or so I've decided to dip the old quill in the ink and post on my blog again.

The reasons I stopped are complex, and probably the subject of another post, but as aLUKEonLIFE noted, many of us had scampered off to Facebook.

After some playing with FB and dabbling with my old feeds again, I can see how the two Web2.0 phenomenon each fulfil different roles in my world. Also, reading of my blog's demise on someone else's blog gave me the sort of social connection that Facebook otherwise satiates. Blogging is not just sitting in hotel rooms writing posts. There are real people (and the odd webcrawler) reading this stuff- and that's deeply satisfying (even the crawlers- well, someone programmed them you know).

So, I hope some of you out there have not retuned your RSS feeds to more worthy authors and we can get back to the business of blogging hapless posts about my antics and hopefully the odd bit of healthcare IT insight!

Thursday, March 22, 2007

Review of a Spartan Healthcare Computing 2007

I have great respect for the organisers of the event, the British Computing Society (at least, I think they're involved somewhere along the line) and the exhibitors who made a brave stand, but that was the problem with Healthcare Computing 2007- it felt like the last stand. Having two posts in a row about the stiffling of innovation in the health care sector and I'm starting to sound like a broken record, but the event really depressed me.

Most annual shows for any industry sector worth billions of Euros are showcases of the latest and greatest technologies with all the buzz that goes with it. It simply wasn't all that. Harrogate was not ringing to the beat of deal making and new product launches. It was like stepping back at least 5 years. Perhaps more. I was going to have a harrumph at Cerner for emphasising the divide between the have (...an NPfIT contract) and the have nots (...an NPfIT contract) because their stand dwarfed most others... but at least they supported the event. BT, iSoft and the other big contract holders didn't even show up. Having been a supplier in another sector not too long ago I really appreciate the costs associated with exhibiting at such an event and therefore the valiant efforts of those who showed.

I spotted suppliers at the event who had chosen not to exhibit. They, and some of the exhibitors who could be frank with me, lamented the fact that of the thousands of people who pass through the depleted halls, only a handful of people are buying. The rest are not as they've no decision making power.

Still, with 90 minutes of my time there to go, I finally found a couple of tech nuggets. They were well hidden, reflecting the lack of recognition of anything new, but that makes the opportunity all the greater for us.

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Monday, February 05, 2007

Technology Entropy in 3D Visualisation

Not long ago visualisation was the preserve of cutting edge aerospace research. In the last decade, it was still the preserve of high end workstations from organisations like Silicon Graphics. Those folks are still leading the pack, but now fairly ubiquitous PCs and Macs can be used with the right software to create stunningly rendered environments. Still, I was amazed to see recently that 3D visualisation has moved into the realm of the FREE Adobe Acrobat Reader. The 3D images need to be created from a CAD package with the $995 Adobe Acrobat 3D product, but then anyone with Reader can view and manipulate the image. Sounds dull huh? Just try it...

Have a look at this jet engine data sheet. Zoom in on the engine in the top right corner of the sheet and then use the special toolbar to pan, zoom and rotate. Also, try the tabs on the left hand side to add or remove components and assemblies.

Absolutely amazing. Just remember this is a free viewing tool.

There is a warning message here for other specialist technology companies. You need to keep innovating to stay in business. You can't hold back the knowledge from progressing into the main stream- I call it 'technology entropy'. We're seeing the same in healthcare with Picture Archiving and Communication Systems (PACS) which are used to store and distribute complex and large MR and CT images. We are moving from this being the exclusive domain of heavy iron manufacturers into being wrapped up in terrabyte drives, browser applets and broadband connections.

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Thursday, January 04, 2007

Keep it Simple with Healthcare IT

In healthcare IT you hear alot about interoperability and integration of systems. Whilst this is extremely valid, I and my peers often lose our colleagues in technical jargon and presume that the sector is more mature than it really is. Some problems are more immediate than that.

If you watch how a retail assistant, waiter/waitress or bar tender interacts with their terminal, it is very quick and rapid fire. Tokens often allow near instantaneous log on. Then they punch some buttons and walk away. Do they put time aside at the end of their shift to reckon up? No. How long do you think it took to train new joiners? Not long- they probably picked it up on the job.

Now look at how clinicians access healthcare IT. Ouch.

Add that to the list.

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Friday, December 22, 2006

British Computer Society Recommend CfH Changes

A report by the British Computer Society is being widely reported at the moment. I wish to do little else than add my voice to those who say "here here". I believe it is a very rounded review and I would urge anyone in the NHS, DH or Healthcare IT to read the full version- and not just what they read in the press.

The only thing I would add is that a move away from monolithic systems to interoperable standards will require an evolution in the maturity of healthcare IT (See There be Dragons in Phase 4). The commercial environment required to enable this out-of-cashflow investment would probably be too large to run alongside NPfIT. As expensive as it is, the systems being implemented through LSPs are only an incremental improvement at a functional level rather than a fundamental rearchitecting. We need to focus on some core areas and keep them simple if this is to work.

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Wednesday, December 20, 2006

Partying with Geeks is Fun

Next year why don't you come down to the British Computing Society Younger Professionals Group Christmas Party (BCSYPGCP for short)? This year's event was so much fun you might forget that most of the revellers are professional developers OR testers ELSE businessmen. The event was held at No.5 Cavendish Square- purporting to be a private members club, but seemed to me to be a night club cunningly dressed up as a members club. Nevertheless, we had a great VIP area, a modicum of champagne, nibbles and the opportunity to listen to the diverse careers of those present.

Many thanks to Mervin, Portia, Mark T, Phil, Ed, James, Mark and Abdullah for your company. Mark has even be set the challenge of trying to find this blog from what little information he gleaned from me- watch this space. Sorry to those I didn't bump into (or maybe you were lucky), especially the hostess Jenny, Nigel, Houston & Tom (keep the Brunel spirit alive).

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Wednesday, December 13, 2006

Does IT Matter?

In May 2003, Harvard Business Review published a paper authored by Nicholas G. Carr titled “IT Doesn’t Matter”. A business partner of ours sent it too me and yes, it was thought provoking, and yes, it nearly made my blood curdle.

A Technorati search shows that the article has been widely reported on by AccMan and Navarik. The title isn’t a total red herring designed to hook you in before it makes some clever ironic play. The paper really does make the case that at a strategic level “IT Doesn’t Matter” because it is approaching commodity status. Quite simply- I disagree, especially in health care IT.

1. The article paints a static picture of any company’s IT investments. This is a war of continuous evolution rather than a battle between individual systems.

2. I would argue that the commoditisation of IT provides the opportunity for organisations to construct orchestrated solutions disruptive to markets and their competitors. Customers can apply technologies in ways that the creators of the building blocks had not imagined. This is a highly competitive capability which depends on organisation competence and agility.

3. The investment in IT is being painted in black and white. Because the customer was not intelligent, IT investment was focussed on features that solve problems without consideration of how the problems are solved. The “how” has become crucial because for features from many suppliers to work together requires an understanding of this architecture. I would agree there was overinvestment in features- but only now are we looking at the architecture.

4. You cannot compare, as Nicholas Carr does, IT to electric power or railways by analogy at almost any level. Information simply does not conform to the First Law of Thermodynamics. If the physics don’t stack up, nor will market comparisons. We’re talking about tools for knowledge workers, not core utility services.

5. Technology as a competitive factor in health care is only just beginning. We are along way off a sector with the characteristics this article is describing. Technology is still widely seen as a necessary evil in this sector which is amazing as few other sectors would benefit from computerisation more than healthcare. It is such a complex sector that control of information will make the controllers very competitive. The status quo suits only the incumbant. Managing vulnerabilities is important, but there is an opportunity for a health care IT company to be created out of the current climate who will lead us into the next phase of IT maturity.

*ClickRich’s New Rules of IT Management would therefore be:

Spend wisely, but large investment in health care IT is required to catch up.
Follow on core technologies, lead in how you apply them.
Focus on Opportunities if you are an emerging Health care provider.

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Thursday, November 23, 2006

Boost for Healthcare IT from Microsoft

Thank goodness Microsoft has finally published its Connected Health Frameworks. A whole toolbox for the healthcare IT sector.

This is a welcome announcement for a sector looking for an IT shot in the arm. I was privileged to see this a few months ago and am glad it’s now in the public domain so we can talk about it. It will be extremely interesting to see how healthcare IT organisations respond to the release. Which will crawl into their shells and which will embrace?

We need to see some maturity in this market. Consumers will expect it.

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Thursday, November 16, 2006

PACS is dead. Long live PACS

It is my prediction that the days of the acronym "PACS" are numbered. Picture Archiving and Communications Systems are the hospital systems that store all those digital diagnostic images- X-ray, mammogram, MR, CT etc.

They need phenomenal storage capacity (Terabytes) and distributing those images (usually of the DICOM format) from the imagers to radiologists is therefore non-trivial.

When did you last hear an application based IT system have to define itself as a communication system? That's inherent in the fact that it is information technology. It feels illogical to make a big deal out of that, reflects challenges largely in the past and aspires to monolithic systems. I try and use the terms "DICOM Storage", "DICOM Viewer" and "Radiology Writer" to describe the constituent parts and apply as appropriate. Processes are being reengineered such that these elements are being reused in ways the inventing technologists hadn't imagined and the PACS term will itself be reengineered.

There's a lot of inertia in the acronym by virtue of the intellectual capital (deals, research papers, products, implementations) invested in it, so I don't expect a change any time soon... but watch this space

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Tuesday, November 07, 2006

Lessons in Blogging- Rights and Responsibility

A recent series of posts by an employee of a US healthcare provider has landed him in hot water for his criticism of the technology decisions made by his bosses. His postings have been amplified by other blogs. I don't wish to comment on the specifics of this case.

Technology is complicated. There are rarely right decisions. Most decisions are a trade off with associated risk mitigation. When raising concerns in a corporate environment, you will rarely be criticised if you act professionally. The key is to avoid looking like a whinger or someone with an agenda. I'm not saying that senior management is infallible, but if you are not seen to carry your right to complain in parity with your responsibilities, you could find yourself on extended leave.

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Friday, October 20, 2006

Abuse of Chatham House Rules

I was pleased to meet with Richard Granger, the Director General of NHS Connecting For Health, (aka NHS IT Chief) earlier this week. I have to say he was very impressive and it was a good opportunity to hear about the GREAT progress being made in many areas of the National Programme for IT. Clearly, all things the press is not interested in printing.

However, I can't say any more because the event was Chatham House rules. That is, people can take away what was said in the meeting, but it is not to be referenced in a way which makes it attributable to any individual present. This encourages openness and enables us all to learn from mistakes as well as successes.

Richard Granger suffers much at the hands the media. You could argue that's just part of the job- and that is fair enough. My point is that comments which he made last week in a Chatham House rules governed event are now splashed across the pages of the New Statesman and have been picked up by all the usual healthcare IT publishers. We have to lose this rapcious appetite for sensational headlines if we can have reasonable discussions we can all learn from.

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